Covid-19 has brought about the Digital Age, making it necessary for most businesses to switch over to digital operations.
For the past few years, experts and leaders were talking about the need for digital transformation but Covid-19 and lockdown made it an urgent requirement. In fact, Covid-19 accelerated digital developments and innovations in all sectors of the world. Now, people are primarily depending upon digital media even for their livelihood, like ordering food items, medicines, paying bills and others.
To list a few,
Shift in Education Sector: From Thinking Digital to Being Digital
Education is one among the many sectors that were hit by the lockdown and it was the first to bolster digital forms of engagement. Typically, it is this time of the year, when schools and colleges are engaged in a flurry of activities for their students, but now they are halted due to this pandemic. However, this has not stalled the academic sessions. Through digital collaboration, a new way of learning has been adopted by most schools and colleges. Every educational institution is shifting to a virtual classroom using digital tools and platforms like Zoom, Google Hangout, and WebEx and sending study materials digitally in the form of e-books, PDFs, and presentations, thus fostering innovations that make e-learning accessible to students in simple and easy ways from anywhere anytime.
Shift in Health Care: TeleMedicine
Covid -19 has a major impact on care provision around the world, paving the way for digital transformation. The best example is the Telehealth adopted in the US, taking care of people at home rather than letting them go to hospitals. Telemedicine has become a life -saving tool, especially when it comes to regular check-ups, care for the elderly, and for other minor illnesses, helping patients to communicate with doctors from home and recover from home during this lockdown. Thus,
the current pandemic has necessitated the rapid integration of smarter and interoperable technologies into the healthcare system.
The current pandemic has necessitated the rapid integration of smarter and interoperable technologies into the healthcare system.
Work from Home: Transforming Workforce
“Work from home” is a phrase which became common with the onset of COVID-19. In response to travel bans and lockdown to halt the spread of the virus,
many companies have been forced to allow work from home. Now, brick and mortar offices have become less important, now all one needs is a laptop and a
strong internet connection to get work done from anywhere, anytime. Still, companies are upgrading the technology infrastructure to give their customers and employees the best experience.
Reshaping Banking Facility
Covid-19 proved digital banking is not optional, mobile technology has entered the mainstream banking sector in a big way. Now that everything is locked down, all that we could do is pay our bills and order things online. Thus, digital banking has become inevitable in the present situation. Before Covid-19, only the younger generations were into this mobile banking and digital transactions, using GooglePay, Paytm and others. But Covid-19 has literally pushed all
sections, especially older people, who were reluctant to use mobile apps, into the world of digital transactions.
Thus, in short, it could be concluded that Covid-19 has actually brought about a digital revolution in almost all sectors of the world and this will perhaps continue in the post Covid-19 period.
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